| rev:text
| - Though I like the pharmacist, the pharm techs at this location have the WORST customer service! Several times they did not fill my Rx within 24 hours, for different reasons. Never did they call me or my doctor and try to resolve the situation ... they just waited till I showed back up to inform me there was a problem. No apologies, not even a smile.
The pharmacist once overheard me telling the tech that I had come back three times and my Rx still hadn't been filled. He offered me a gift card and apologized for my trouble, and I was very grateful. But really, me having to return three times for an Rx I fill every month? Inexcusable.
Once I walked up to the RX counter inside the store to ask where to find an OTC medicine. I was sick, could barely function, and the tech didn't even look up from her cell phone ... she just said, "Isle ten." I said, "I looked in isle ten and didn't see it." She totally ignored me and kept texting!! I muttered, "Thanks for nothing," and stumbled away. Thankfully the same sweet pharmacist saw the interaction and dropped what he was doing to come and help me.
There's a creepy tech with a greezy skullett that is rude every time (he has screwed up my Rx twice). Now he just takes my money and shoves my Rx through the window at me.
If it wasn't for the exemplary pharmacist, and the close proximity to my house, I would never return to this location.
|