| rev:text
| - Cabs in Pittsburgh are not like cabs in other cities. In Chicago, cabs are part of the transportation landscape. You go stand outside and hail one. Maybe you have to walk to a busy corner, but whatever, you can find one. Not so, in Pittsburgh. On the rare occasion you see a cab, it's already got somebody inside, and you need to call. Fine. One more reason the transit here is a total fail.
So I need to get downtown on a Saturday morning by 8 am. I call a little after 7:15 and ask if I can get a cab to pick me up at 7:45. No can do, the dispatcher says - you can't reserve times. You call when you are ready and then the cab is dispatched. She also told me this after I was on hold for 10 minutes so I was already cranky.
Maybe this is common practice - is it? But it's really annoying. I had no idea how long it would take the cab to get to me - if I called when I was "ready," the cab might take forever and I'd be late. if I call before I'm ready the cab might be early and either charge me for waiting, or just leave. But I took a chance and called around 7:30. The lady on the phone said it'd be about 20-30 minutes and I was SO angry - I CALLED 20-30 minutes before and you told me to call when I was READY and now I'm READY and now I have to wait 20-30 minutes. WHAAAAAAAAAAT.
Fortunately, a cab was dispatched and got to me within 5 minutes which was a total surprise, but I managed to get my stuff together and get out the door when he arrived. Seriously - don't say 20 minutes and then it's 5 minutes. People need accurate information!
So I get in the cab, and the very chatty driver proceeds to be a complete jerk. It takes maybe 10-12 minutes to get me downtown, and in that time he proceeded to make fun of Indian people by doing a fake accent - charming. And then he used the word "b*tch" twice to refer to women. Joked about kidnapping the actress who plays Hermione Granger and bringing her home to his kids and commanding her, "do a spell, b*tch!" And using the B-word to describe women who call cabs the morning after a one-night stand.
Maybe if I'd been saying racist and sexist things, it would've made sense for him to join right in, but he just said this stuff out of the blue, unprompted. I was so offended, but when I'm in the cab of person like that, I don't feel comfortable saying anything since we're essentially alone. But I tell you - if I ever get a cab again and he's the driver, I'd say forget it. I'm tempted to call and complain - this guy was the worst. I got to my destination on time at least, which is a relief since I'd hate to spend one more minute with him than I'd have to.
Yuck. I don't ever want to take a cab in this city again, and I'd go out of my way to avoid doing so if this is what their service is like.
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