Well, we aren't ones to complain or write terrible reviews, but sometimes it needs to happen & this is definitely one of them. We had some good friends take their RV into them for repairs and when they got it back, the right side had burnt plastic stuck to it & scratch marks. If this is how Findlay RV treats their customers, we won't ever recommend them nor take ours to them for any reason. That's just unacceptable!! We wanted to give them no stars, but it wouldn't let us post this review.