I am seriously disappointed with this place after the hype is has received in this city. I am local and work in the food and beverage industry and usually give new restaurants a fair chance on the strip even though they are pricey.
For starters it took almost 20 min to get water. I received my cocktail before anyone ever got their water glass filled at the table. I couldn't even drink the cocktail. I think it was called Beauty Elix. I'm not sure what they did to it but it was watered down and and had no taste. The prosecco it was topped with was flat. Everyone at my table tried it and agreed there was no hope for it. We sent it back and the server was very nice about it but didnt seemed the least bit surprised we stated it didn't taste right. The next cocktail I ordered was called the Woodsman it has Woodford reserve, all spice dram, maple syrup and pears. I expected this cocktail to be amazing but it again tasted watered down and had ALOT of ice in it. I felt it was shaken instead of being stirred like it was probably intended to be. It had potential but should have had more complexity to it for the ingredients it stated to have.
The server Holly seemed sweet but she was not that knowledgeable when we asked for recommendations and also forgot to put some of our food in. She tried to play it off as if we should have gotten it already but that didn't make her look that good either. She seemed fairly flustered the entire night. Our food came out slowly and we had to wait a little while between dishes. Keep in mind I work in food and beverage management, and our group was of all bartenders or food servers. It not like we haven't all had off days. There was no service recovery attempt and it seemed like a downward spiral at this point.
The Dessert we ordered was the S'mores dish. It was VERY sweet and not quite what you would expect given the description. Should have played it safe with the donuts. They did put a candle in it and sing happy birthday as we were celebrating my best friend's birthday, which was a plus!
The food here was good, but the portions were so small. The server suggested the group of 4 I was apart of share 5 or 6 items. That would have no way been enough. We ordered way more and spent almost $100 each on tiny shared plates and a few mediocre cocktails.
After the wait for the water, returned cocktail and forgotten food items you would have thought a manager would make an attempt to touch the table to get a feeling of the situation but that was most certainly not the case. I would normally go back to give another chance but after all that I'm not sure I want to spend my money there again.
Highlight was the decor and ambiance despite the very loud music. The entry through a small shop and the hidden feel are definitely intriguing.