Came in as a walk in to the market mall professional building location and after waiting more than one hour, they had called up one person that was a walk in. Making appointments requires about a week in advance, so if your doctor wants you to get a test quickly, you're forced to be a walk in patient and wait hours.
After waiting for two hours, I have seen several people walk out of here because of the wait times. One woman stated she is complaining to the supervisor of this clinic and was told to go ahead because it's always this slow and there are regular 4-5 hour waits here. I'll go ahead and play the taxpayer card here... This is absolutely unacceptable for the amount of taxes we all pay.
And as a final update as to the state of this place, finding two jars of other people's urine left sitting in the sample door in the washrooms here was the final straw for me. This is disgusting and unhygienic for a laboratory. I will be filing a formal complaint with Alberta Health Services.