I'm preparing to sell my car, which has been sitting outside getting crapped on by birds and hit by the sprinklers nightly. It had hard water spots that I was unable to get rid of, even with an orbital buffer. I called Alamo and they promised they could get it looking great if I ordered the full detail. So I did.
They did an excellent job - cleaned and shampooed the carpets, treated the leather, armor-alled the plastic and vinyl, steam cleaned and polished the entire engine, and buffed out all the spots, leaving it looking amazing. I'll be parking it in the garage until I sell it; it would be a crime to let it get dirty again after looking like this.
Otherwise I found the service to be excellent, and the work to have great attention to detail. The waiting area looked pretty great, but I had a friend pick me up so didn't get a chance to use it.