I wish I had read the reviews before going here. When I dropped off a pair of pants to be hemmed, I accidentally told her the current inseam instead of the 1.5 inch shorter one I needed. Told it would take a week. After 8 days I called to see if it was done and was told the pants were already at the desired length which was wrong. I went to pick them up even though nothing had been done for 8 days. When I got there I told her she should have called as soon as she discovered the mistake. She said she did and I told her she was lying and making it worse because there was no message. Wasted my time, money and effort for no result.