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  • I've stayed at the MC a few times before and it's always been a pretty nice hotel but this last experience I had in late June was kinda disappointing and I'm not sure I'd go back again, at least not til some things change. It started with a ridiculously long wait to check in --over 40 mins on a Wednesday? Really? I could see this kind of a wait on the weekend or a Friday night but this took me by surprise as I've never waited this long mid-week. The irritating part was there were clerks at their stations who just weren't calling people. I supposed they could've been working on some other issue but then don't stand there and make it look like you have all these clerks working when only two are actually checking people in. :( My other major disappointment with the MC was that they closed the pool at 4PM for a PRIVATE event. Really? During the summer when it's 100+ degrees and your guests want to stay by the pool most of the day, you close the pool that is supposed to be for ALL guest for a private event? Keep in mind, they charge us a resort fee for all the amenities including the pool and yet, we can't use it because they're making money off it for a private event. I think at the minimum they should've refunded our resort fee on the day they closed the pool but no such offer was made at check-out. I go to Vegas quite often and there are many other options in Vegas to not get better service. Hopefully they will improve in the future.
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