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| - This review isn't for the entire establishment but for the nail tech that goes by "Vickie".
I walked in at 5pm and was glad to be able to get a pedicure before they closed. I have been to this location and never have had an issue.
I picked my color a instructed and sat and waited to be called for my service.
I was instructed to sit down by a gentlemen and waited a few minutes for the nail tech and that was fine.
The nail tech arrived, sat down and began the pedicure. She never smiled or talked , except when she was being rude.
I was in a knee length dress and assumed a towel would be placed over my knees as is usually customary when wearing a dress and getting a pedicure.
Since i wasn't offered a towel I was trying to keep my knees together during the service and this seemed to irritate "Vickie".
She kept grabbing my feet and positioning them far apart, I'm assuming to help her do her job while she was damn near breaking my legs.
I didn't complain, just went with the flow. Once she was ready to paint my toe nails she grabs both of my feet and
Pretty much slams them down and says "DONT MOVE!" I said , "excuse me?" And she again says , "DONT MOVE!" While her hands are on top of my feet with full pressure. I was in disbelief so decided to check my email . I didn't pay attention to her paint my nails so I asked if she had applied 2 coats of nail polish. This seemed to upset her because she rudely replied "yes!"
I looked down before she applied the final clear coat and the paint job was horrendous. Again, I didn't say a thing because i noticed she was getting a brush and acetone to clean up the mess she made. Finally, she was using her thumb nail to clean the cuticle of my toe and it hurt so instinctively my reflexes take control and I move my foot and say "ouch". She then yells " DONT MOVE, YOU MAKE ME MESS UP!" I said "I'm sorry, it was a reflex." , she then says " YOU TELL ME THEN, YOU DONT NEED TO MOVE!" I then said, "it was a reflex and I can't not believe this" she then says "I'm done " and walks away . Everyone (all workers as I Am the only person left ) is standing in shock . She then continues to yell at me while the owner is saying "VICKIE, stop! This is a customer"
She yelled at me until I left and I was shaking and on the verge of tears. I have never in my life been treated so poorly. The owners apologized profusely and I was not charged for my service. If you go to this establishment, avoid "Vickie" at all costs. Also, I only found out her name because the owner had to try and settle her down .
She is a taller lady with fair skin
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