Very friendly guy and great bedside manner. Staff was nice...but never called me back about scheduling surgery. That was probably a good thing since it pissed me off and I found someone else...and that doc told me what my real problem was...that I had foot deformities. Dr. Harlan just chimed in with the same old thing podiatrists have been telling me since I was a pre-teen. So, I wouldn't recommend Dr. Harlan for a chronic injury where you need an ankle specialist or surgeon (I saw Dr. Johnsen at TOCA), but I would recommend him for general things like a wart or bunyon. He did a top notch job of fixing up my hubby's planter's wart!