I was actually quite impressed! I got gel nails done and they were done so perfectly. A lot of people say TTS is "pricey", but I actually found this is the least that I have paid for gel nails in ages -- and for a quality experience! It is C L E A N in here! Very friendly atmosphere and staff :) I do agree though with another comment here, it seemed a few staff were milling around and yet I heard clients being turned away for walk-in appointments. But, there is a really great efficiency here, and perhaps I just haven't seen the "by appointment only" policy :) 5 stars all around this wonderful spot! I'll definitely be back again as a regular.