Chas Roberts is despicable
My elderly mother call them up to have a clogged toilet taken care of. They said it would be $49 service charge. They were unable to unclog the toilet. They charged my mother $229 to pull the toilet and $249 for trying to unclog it. The next day I called them to inform them I would putting a stop payment on the check and I would pay them $229 for removing the toilet. They said a supervisor would be calling me back never did. They took my mom's paper check and did it as electronic check in two separate transactions so the bank wouldn't catch it.
Liar liar pants on fire. I waited over a week to see if you guys would really refund my mother's money. That's a shame you can't take your company on their word.