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| - I waited over 2 months to write my review so that I knew I wasn't writing it just out of a knee jerk reaction and anger. I will spare all of the details but what a renter needs to know is that this company is solely there to look out for the interest of the property owner, NOT he renter. They are not concerned with morals or ethics and will put their own aside, assuming they have any personally, and always do as the owners wish. Renters rights in NV are very limited, so if you are willing to take up a fight with them it will really ultimately be through the court. We rented for over 4 years dealt with Gretchen exclusively and she was typically very nice and kind, and was usually prompt in her responses, but when it came down to the end and the property owner making flat out false claims and lies the owner of her company, Shanon Day, sided with the property owner Royce Chow. He owns over 30 properties and I was told he basically pays the Shannon Day Realty bills. Ultimately I was so incredibly saddened by their lack of character and morals. My husband and I decided to walk away from $500 instead of deal with the pettiness of them any longer. I can see how a property owner in another review couldn't understand these bad reviews and would think they were fantastic; if money is all that matters in this life. However, as a business person this speaks volumes to who they are as a company and people throughout the company. Shannon, the owner, is willing to contract with blatantly dishonest owners, Royce Chow, and Gretchen is FULLY AWARE OF EVERY SINGLE ISSUE, DISCREPANCY AND FALSE CLAIM, and agreed with me to my face that the actions of the owner were wrong, yet she still chooses work for this company and passes along Shannon's decisions. They obviously are all dishonest and morally corrupt. Think twice because if the owner of the property is bad this company will go right along with it and won't think twice. Doing the right thing doesn't mean anything to them, and unfortunately it doesn't to a lot of people anymore.
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