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  • WILL NEVER RENT FROM OR LET FAMILY/FRIENDS RENT FROM HERTZ AGAIN!!!! In December we rented a car and knew that we would be returning it after the store hours, so the MANAGER there told us it was no problem to park it out front on the street and put the keys in drop box. No issues. In February we rented again, dropped it back after hours parked out front and put keys in drop box. A few weeks later we were charged 80 dollars for parking violation. When we looked into it we found it was from the rental in December when the MANAGER told us to park it out front. The workers failed to move the car from that spot when they opened so the day after OUR RENTAL ENDED we got charged for this ticket. When we went back to discuss with the manager he flat out refused to acknowledge the fact he told us to park there. He was INCREDIBLY RUDE to us and pretty much said there's nothing you can do, it's my word against yours. We decided to take the loss. But just this past week we were charged AGAIN!!!!! Another 80 for the rental in February, so now we're out 160.00 because this terrible MANAGER told us to park there and failed to move the car before the required time... which was WELL AFTER THEY OPEN. We are fighting this because we should not have to pay for parking issues on their time!!! Our rental ended the night before both tickets!!!!!!! They are unorganized with HORRIBLE customer service. They gouge you with extra fee's and charges. GO WITH ANOTHER RENTAL COMPANY!!!!
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