Usually pretty clean and I've never had a bad experience. Been coming here for about a year straight now and I'll ONLY see Michelle. She's awesome. I've gotten to know her really well and she always does a beautiful job on my nails. I've tried a couple of different places when I moved here from Jersey and this beats everyone else by a long shot. I've started bringing my sister in law with me every 2 weeks and we both really love it. :) highly recommend! *Picture shown is after 2 weeks of gel manicure*