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  • So I am taking 10 minutes out of my day to write this review. I just recently moved back to Toronto after living in NYC for three years and was so excited to come back to some of the familiar neighborhood spots in downtown Toronto. Most exciting for me was renewing my loyalties to the raptors! So last night me and two friends decided to go and watch the game at jack astors at yonge and dundas. To say the service we received was horrendous will be an understatement! I gave them two stars because the bar tender we ordered drinks from was the only decent server in the whole place. We had to wait at the bar for our table and decided to order a pitcher there. Once our table was ready, we walked over and asked the hostess if it was possible to have the volume up on the tv since we were there to watch the game after all. She said she would ask the manager and get back to us. We went to sit at our table and waited but no one showed up with an answer or even ask to if we needed to order anything else. After 15 mins we flagged down a waitress who was walking by and asked if the volume could be turned up for the game and her answer "no we only do that for Leafs games" uhmm? Ok. So I guess that's that. Toronto bars only favor hockey not basketball? Anyhow, we still decide to watch the game with no volume. In the 40 mins we sat at the table, no one approached us to ask if everything was ok or if we needed anything else. So we decided to leave at half time. Even then, while putting our jackets on no one came to settle our bill with us. We walked to the bar to ask the bartender and he said oh you don't have to pay me, one of the wait staff should have come to you guys. So there we were standing around and wondering if we should just walk out anyway. But instead we asked to speak to the manager who mumbled a few incoherent words and offered us coupons! We do not want coupons... We wanted to let him know that service at his bar sucks! And that we would like to settle our bill. He said its ok don't worry about the three beers we will cover it! How condescending! Anyway we walked out and ended up having the best time and greatest service at the shark club just one floor below. And you know what, we only ordered three ciders and a pound of wings but the waitress treated us like we were eating $100 meal. At the end of the day it's all about how you're treated. Needless to say we will NOT Be returning to jack astors! My once favorite bar before I moved away. But I guess things change
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