My first so far "Not so good" review.
Went with a Groupon(like) deal and really wanted to try and make a nice dinner out evening with the Fam based on a lot of more than good reviews on here.
Greeted and sitted promptly. Waitress was nice and friendly and we chatted a bit before we ordered. It went downhill from there...
Though the atmosphere is nice and clean .. I was not really all that impressed.. Owner, owner's son, wife and granddaughters were there visible and audible (and who knows maybe some other family members). A lot of people will point that as a really cool thing... but for some reason I felt like it was a bit too much... Owners son working as a waiter was going round the tables (did not make it ours, which was quite all right with us) with a little bingo for a chance to win a free dinner - i though a little cheesy..
Ordered food and were brought my husband's drink - which was served wrong (vodka/soda on side ordered - brought mixed, a bit more on the ice/soda side)... Anyway - we should have been drinking wine and not hard liquor at an Italian restaurant, right? So... that was no big deal... waited for great food...
What a surprise when food was brought out... Mine and my daughter's were a little more than mediocre (mine - fettuccine with chicken and her's spaghetti with meatballs from the kids menu)... and my husband's was a whole different story.
He ordered Lemon chicken - half chicken with roasted potatoes and veggies on the side... We both could swear this was half chicken bought the day before from Fry's or Safeway.... It wasn't even warm enough to fool one that it was cooked right there and then. Potatoes were half cooked and vegetables looked like they were overcooked. He literally had a couple of bites and moved his plate to the side... I had to taste it to make that what he was saying was what he was saying... Unbelievable... We shared my plate and he walked out (NOT happy and still hungry) as I stayed behind to pay the bill. Even with the Groupon I felt like it was too much money we were leaving there for what we got (did not get!) and when waitress came back with the bill and asked how everything was.... I HAD to say something...
She brought the owner over and after a couple of trips back and forth for him to find out what happened and 20 min later (husband waiting outside!)... He took my husband's meal cost out of the bill and handed a to go box with a little tiramisu square (complements from the owner?!)...
Will not go back again... unless I have to be there and someone else is paying the bill (and still might walk out hungry, just like my husband did!). One a second though - I will not go back. Period!
Will not recommend the place to you... you are better off throwing a Bag of Bertoli in a pan if you crave Italian!
The ** are one for the server and one for the appetizer served while you wait for your food... if it wasn't for that ... it would have been no *'s.