I love this place! It's easy to get an appointment and my dogs always come back adorable with cute bows on their ears or a bandana tied around their necks. I have one dog that is a brat and doesn't like to get groomed..they only charge an extra $5 for her bitchyness (my words not theirs haha) PetSmart charged me $20 extra. I also like that they let the dogs roam around behind the gated area after they are done waiting to go home instead of being caged in a back room. I would definitely recommend this place!