I'll start with the food and begin by saying it's subpar. Charlotte has a lot of work to do in the Latin food department, they're slacking! The restaurant isn't the most appealing and the service was lacking as well.
There was however something that caught my attention deserves praise. I observed what appeared to be a homeless man walk in and ask for a menu with no apparent intention on purchasing any food. A woman who quite possibly could be ownership immediately noticed his need and without hesitation offered him a full free meal! It was a very kind and generous gesture and on that alone they deserve 5 STARS!
Unfortunately, they have some work to do on their food and the cleanliness of the restaurant.