I've been to multiple Demetre locations all over the GTA but this one definitely isn't up to par. My siblings and I went there on New Year's Eve and the place was packed (which is not unusual). However we had to wait over an hour for our order to arrive!! They didn't even bring us water or cutlery, we literally had to go up and ask for it. I also don't like that prices have gone up for everything on the menu. Probably not going to eat here again any time soon.