The 3 star rating is for the service and food. I made reservations for 8pm and wasn't seated until a good 40 minutes later. My date and I were asked to wait at the bar...we had at least 2 sipping drinks each before they seated us and there weren't any seats at the bar. Standing in heels with drinks for 40 mins...I was hoping the food would be outstanding. Looking around, the place is decorated nicely but a little too stuck up for my liking. The wait staff were professional but not warm. This isn't a place I'd go to for comfort, just for work-related meals.
Now to the food... We asked if we could have muscles from the downstairs menu. They complied and we were happy. They weren't the best muscles I've had but were decent. Next time I'll just have them downstairs where it's less stuffy. The beef tartare and pearl platter were just OK, nothing outstanding. The best thing on their menu was the octopus. It's not a menu I remember much about...nothing stood out even after the $400 bill.
I don't understand what the hype is about. It's not great food. There's far better places to have a great meal if you're trying to impress. The only impressive quality of The Chase is the ambience and the suits! Go here once but head to Queen West if you're looking for taste!