the reviews are accurate. This place is physically quite attractive, and new, with a pretty pool and outside area, but the staff is BAD HORRIBLE unprofessional.
The housekeeping threw out a whole bag of my medication, didn't even look to see what was in it. I told the desk. They claim they had a whole crew in looking "All night" and didn't find it. In the morning I went to the trash and there it was right on the top.
Another time I arrived just before midnight with my boyfriend. They gave me the key to a room where a man was sleeping. They then said they were full. It was a nightmare. the guy at the desk basically threw us out.
I know now what they say about a book and it's cover. That is why I ALWAYS go to the country inn next door, a family hotel with good values and a staff that cares.
Like a good wine, it gets better with age.