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  • I've had quite a bad experience with this pizza hut. My roommate and I ordered a pizza a few,weeks ago, the wait was ridiculously long. After about 2 hours our pizza was delivered. We open the box and it was wrong! We called the store and they gave us a credit for a pizza of equal value. The other night we decided to use our credit. We called the store and were greeted with such a rude tone. We told the girl on the phone about our prior experience and how we have a credit, she was no help. We asked if there was a manager we could talk to and she told us she was the manager. We held our heads in exasperation, and gave her our number again. Turns out we did have a credit. She told us we gave her the wrong number(we didnt) the pizza finally gets here and is completely wrong. Not wanting to have to wait the extra time for them to deliver the pizza we went down to the pizza hut location. Turns out the girl on the phone wasnt a manager at all! We talked with the real manager, who was absolutely understanding. She apologized and everything else was good. The only reason im giving two stars instead of one is because of how kind the actual manager was to us. The pizza was good, but nobody should have to go through that much trouble to have dinner.
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