I have a 1997 Camaro... it needed some mechanical work... Being that I am NOT a mechanic I took it to the Meineke (September 2014) near our home... which made sense, at the time... since, we were new to the Las Vegas area (as of August 2014)... they immediately said they would be able to repair the car... Now, two years later and several (12) visits , and $9,700 later (billed to our Meineke credit card) and the Camaro is parked in front of our house ONCE again,... and Burt the owner said it's NOT his problem because Meineke did what they wrote on the invoice (that's not my issue) and he went to explain that he is the owner and NOT a mechanic ... well I'm not a mechanic either... I BELIEVE THERE IS A MORAL AND PROFESSIONAL RESPONSIBILITY TO YOUR CUSTOMERS... I feel like a sucker for trusting them... since I have paid half already to the credit card and all I want is for the car to run... BURT (who confirmed he is NOT a mechanic JUST the owner OF ALL 7 LAS VEGAS MEINEKE centers) said that another $2,300-$3,300 should get the car running... we've been taking for the same reason and leaving hopeful... I'm super angry and advise NOT using them for other than an ill change MAYBE...