While the concept is not strange to me (I mean I like the idea of a buffet-style meal on some occasions...usually to proceed a night before of too much fun), this place doesn't do anything well.
Pros:
-It's open in the sense of space. You aren't on top of one another
-the food generally gets replenished in a decent manner
Cons:
-Wait staff are all non-english-speaking. While getting a drink for you isn't rocket science, they make you feel like it just might be.
-Hovering. They REALLY want your dirty plates. REALLY bad. Even if they're empty. I can only imagine they're being beaten if the gal in charge sees some slacking.....
-the gal in charge dresses like a prostitute from a cheesy 80's comedy. She is also extremely thin. I have various nicknames for this one that all involve a reference to Skeletor.
The food isn't amazing. Should it be expected to be? It's next to a Walmart in/around Eastlake...so with that, you get something as well.
If you are just hungry AF and don't care at all, go. It will scratch that itch.