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  • I have visited this location many times. Their food is very good. I have not been disappointed even once. Their service is another subject completely. I do not believe this place is very well managed. They get backed up at the register always. The line simply won't move because the cashier is busy with the phoned in takeout orders too. They have come up with little songs for when people order extra cheese. That's very annoying, it is not entertaining. They are constantly yelling to each other orders, and joking around. They are having a very good time, and that's all fine and well, but the focus is not on the customer. They really need to find a way to speed the line up. They need to refresh the food, and don't let the food in each container fall into the other containers. I don't want random beans in my guacamole. The person running the grill today had burned cheese all over it, and through my tortilla right on top of that. It was careless and lazy. It somewhat grossed me out. When I mentioned the lettuce seemed really big, and not chopped, he threw my salad behind him in the garbage and started over. It was very unprofessional, and the customers around me all noticed. We all looked at each other like oh my gosh! Somebody needed to take a break, or just get the heck out of there. I will keep trying this place because I like their food. Hopefully somebody with a professional food industry background will be hired to properly manage this place.
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