If there were negative stars I would give them. This place was horrible. Staff won't even look up from their computers to greet you. I'm sure the good reviews on this site were posted by either employees or the shady owner known as Dr. Tim. I am warning you DO NOT WASTE YOUR MONEY! This place's supposed laser hair removal barely works and it is far from "painless" like they say. You are better off spending half the price at a different salon that will provide better treatment and service. Please people do your research and avoid this place at all costs.