I called Susan and booked services for 18 chair massages on extremely short notice...we spoke at 4pm on Tuesday and she was able to come in at 7:30am the following morning! I don't recommend reserving that way LOL, but even with such short notice she made it happen and my co-workers were thrilled! Every single person who received a massage loved it, and asked when we can do it again! THANK YOU SUSAN!