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  • We used to come to this hobby lobby all the time but their customer service has gone downhill. Every time I come into this location the line is 10 people deep and it takes me 15 minutes just to check out. This time not only was the service not good but the employees were actually rude to me when I checked out. I had two separate transactions I needed to do for two different people and I needed to split them on two different receipts and they gave me a difficult time about using the coupon on both. I understand that some people might try to manipulate the system and use a coupon in this manner and I'm not so mad about the coupon as much as the service. I guess from now on I will be going to Michael's. They have no problem honoring my coupons and helping me in anyway they can. Not hobby lobby. Poor service equals poor experience equals I will take my business elsewhere
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