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| - This location for Pep Boys FOUND AND CORRECTLY FIXED what the other Pep boys had repeatedly missed and incorrectly fixed on the brakes for our F-150. They were honest about techs showing up and wait time. They honored all warranties for parts and labor (from the other Pep Boys mistakes) and explained the new warranties we got!
They also let us do an ebay search from our phones for the cheapest calibers we could find, and PRICE MATCHED the lowest cost for their parts! Plus we got their warranties on top of it for the parts :)
They took us out to the bay, and showed us what was actually happening to the calibers to make them stick, so we understood why what was happening shouldn't be happening! Hand bleed our brake fluid, when the machine couldn't do it properly!
Very impressed by the tech, Christophe, and was honored by his enthusiasm when he got the job done right! Great job by the store manager, little put of by the shortness of the bay manager(he did offer the price match when we questioned the store price for the calibers though), and the techs themselves were great. Thanks guys!
I did haggle A TON with these guys too, and they bore it willingly to keep the sale, and make it right.
I didn't know this until today(should have asked before), but Pep Boys does 10% Military/Veteran Discount.
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