I left this place with hair on both my legs upper and lower. I ended up spending three and half hours there and once I realized how much hair I still had I was pretty upset but didn't have the time to stay and have her fix it. There was scrapes on my legs from where she tried to get the remaining wax off with tweezers. Super young and very unprofessional. I would never go back, not even to have her fix the crappy job she did.