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  • I usually have a pleasant experience in terms of finding what I need. However, the staff are not consistently friendly, I've found. Not to mention, you will walk away paying more more than you intended, at no fault of your own. The younger boys working the deli are sweet but I honestly don't have a lot of nice to say after my last visit here. I called in advance to see if they had baccala, which is salted cod typically carried around the holidays in most stores. It's pretty hard to find outside of peak season. To my surprise, the woman on the phone said they carried it. When I got to the store, everyone look confused behind the counter after I asked for one pound--at $7/lb. Hesitating, the young man went to the back and grabbed me some fresh cod that looked delicious. However, he told me that the smallest incriminate he could give me was a pound and a half, which he insisted they were not able to lessen for me. Um why couldn't they just cut it? I didn't complain... Just took my cod and left. I walked out paying THIRTEEN DOLLARS --double what I intended--for almost 2 pounds of cod that I didn't even want. What happened to going over and beyond for the customer? The most disappointing aspect of this incident is that the other ladies behind the counter (one of whom had to have been the one I spoke with in the phone) remained tight-lipped and unapologetic for the inconvenience. It was one of those feelings where you know as soon as you turn your back they will all roll their eyes at each other. I vow never to return there for my cod-- and that's a shame because we, unlike most, buy it all year round! Next time, I will make the extra trip go to Global Food Market, where their cod comes frozen and is 10.99 per package for something I don't have to soak 7 days straight just to de-salt!
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