The food was tasty and the buffet was interesting. However, the service was awful. We had made a reservation one week before only to be told we had no reservation. We were told the table would be in the Tadka side of the restaurant. When we arrived we were told they never take reservations and Tadka was rented out to a group of 75. So either someone answered the phone when we called who had no idea what she was doing, or they canceled our reservation when a bigger group called. We had to sit at a makeshift table too small for our group. No one explained that there was a chaat station as well as the buffet. No one came to take our drink order (we waited 10 minutes) until most of us were already at the buffet. One of our party ordered a drink that never came. Plates were not removed in a timely manner. The place was very loud and crowded and clearly understaffed.