Shawna is always very friendly and helpful. The facility is very clean and secure. The facility is very nice with motion sensor lights so you are not fumbling around with a switch. The facility does not creep me out like most storage places they have the radio on throughout the facility so it is not quiet and creepy. Plenty of free carts to use and nice wide isles to move around I will tell anybody who needs a storage space to come see Shawna at StorQuest.