I have eaten here several times and if I had written this review a few weeks ago it would have been a bit better. But we went for dinner last night it seems things are changing...and not for the better. The guys who used to work behind the counter were fun and friendly but they have been replaced by a new woman who looks, and acts, like she hates the world. While the food was a tasty as every the portions are getting much smaller. That really isn't that bad, it was still enough for a full dinner so I can't complain too much. But what truly topped it off was, as we were sitting there, this new woman behind the counter came out with paper signs proclaiming "No Refills" from the beverages (soda, tea, etc). I personally find that to be one of the most ridiculous things around. There is no way that refills are negatively impacting your sales as the cost of a soda is in the cup itself and not the drink. I feel like it gives the entire place a sense of "you're lucky to be here." as opposed to the fun, family style it had before. I'm seriously disappointed and will definitely be rethinking before I go back again.