If this is the same as the Vitacost.com website, then that's where i have done business with them- online.
I like the products.
The customer service online was not very good, the site had dead links, and i think they were unprofessional and ineffective in emails.
Prices were only ok when there was a special sale. At that time it's good, as long as you buy enough to get free shipping.
But did i mention the products? good variety of natural and not so natural ones to choose from.
shipping was good too.