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  • The store as a whole is fine! There is a wide range of selection, thus, I personally think that the H store in Crystal has more stocks than Encore store. However, a huge bonus point for Hermes Encore is that the staff is very nice! Usually the sale associates at other H boutiques are cocky, mean and rude - according to my own experience -especially to Asian people (I thought as Chinese resellers usually buy a lot of H bags and resell them for profit, hence, degrading the H brand, as a result, Hermes sale associates tend to discriminate all Asian-looking people). However, this store is different! Once arriving at Hermes Encore, I (Asian, weird accent) was warmly welcomed by a nice, gentle staff named Erik. Erik showed me around the women section and took several items off the shelves for me to try on, nicely and patiently. Later, I asked for the "legendary" Birkin or a Kelly and he said politely that there was no Birkin/Kelly currently in stock but was willing to put me on a wait-list (He also asked me which colors and sizes that I am interested in) We had some short conversations and Erik has been nice and polite for the whole time. Eventually I came out of the store with an orange Hermes Herbag and a man T shirt. Overall, I had a happy, comfortable feeling after visiting the Hermes store in Encore. I came back to Boston on that Sunday (as I have to work on Monday) ; for the matter of fact, in the near future, I definitely will visit the store again when traveling to Vegas.
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