I'm surprised at the negative reviews! I've been going here for years and have never had an issue with my gel manicures or regular pedicures. The bonus is that you can walk in without an apptmt - when I call other salons they can never fit me in when I need to go. At Eton location, if there is a wait just go to the bookstore or shop and it's no big deal. I've used all different nail techs and they are always nice, do a good job and I have no complaints! Definitely a great value for great results!