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| - I wanted to write a review for Dentalworks in Huntersville because some of the past reviews and their online website is outdated. Sometime last year this location changed staff, and it is now the office of Dr. A. K. Richardson and her team. This group is very talented, welcoming, polite and professional. I decided to try out this service because of solid Google reviews, the location, and that they were within my insurance network. I had a very good experience with my first-time patient appointment, as well as my follow-up for filling and a back tooth extraction. Efficient, painless, no confusion or uneasiness.
Sure to some of the reviewer's remarks, the back interior could use more attention, but I assume much of that was inherited by the last staff, and I think they managed to make the waiting area clean, bright and welcoming. More importantly, their tools and technology were good. They used photos X-rays and dual monitors to capture info and answer all my questions. The hygienists and the Dr. are very careful to explain every step before approaching you with something. Their front desk consultant sits down with me to talk through costs, insurance, options etc. which I definitely appreciated.
I hope other folks find this post useful during their research.
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