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  • Have been in Middleton for about three years, began with cable service with Charter Communications. I was generally satisfied with Charter's service but was very disappointed with their technology, which was very behind-the-times. For instance, they are not even currently offering whole home DVR setups, the cable interface was ancient, and you could only record two shows at a time. Saw a billboard for TDS and gave them a call. They offer state-of-the-art fiber optic technology. Their DVR works superbly in a whole home setup and allows you to record 4 shows at once (2 HD, 2 SD). In addition, I have very basic telephone system and astonishing 100 MBPS high speed internet. All for $10 less per month than I was paying with Charter, and with no promotional pricing. The quality of the services are exceptional. Why not 5 stars? While the people on the phone are very nice to work with, most of them can only be reached during business hours (for instance, billing and service questions). Technical support is available after hours, however. In addition, their website is just horrible and very glitchy. I've been a customer for several months and the system still gives me error messages when I try to set up automatic bill paying. Very recommended nonetheless!
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