People have been quick to complain about this place but I'm at a loss as to why. It's brand new so obviously the people working here needed to figure out where things like cotton balls are kept! I almost didn't come here because of that particular review and now I wish I could just delete theirs because it was SO OFF! Also, please ignore the other review that talks about this being an urgent care. This is NOT an urgent care, it's a hospital-grade Emergency Room and has all the equipment that a regular emergency room would have.
I'm sitting at the ER right now with my mother who has been treated with nothing but respect and kindness. She waited maybe ten minutes to get a bed and when she let them know she was a bit chilly, a nurse quickly grabbed her two blankets from their awesome blanket heater. We are sitting in our own private room watching The Fugitive on AMC because each room has a big TV and an easy to use remote (complete with cable). The beds are really cool too... Patients have their own "bed remotes" and they are fully electric and motorized. My mom literally looks like she's sitting in a Lazy-Boy recliner. Everything in this place is state of the art. It's like we're at a regular hospital... Only cleaner. They have to run lab tests on my mom (like a CT scan) and all that is done right here.
All in all, I don't think I'm ever taking my mom anywhere else. Yes, I'm sure there will be longer wait times as more and more people get to know this place but we've had a great experience. I highly recommend it.