rev:text
| - I have been buying stuff from this place for several years now and usually I suck up the rudeness, the messy property and the condescending attitude because I feel like I was getting a good deal and good information.
Last spring we bought a couple thousand dollars worth of shrubs and trees and had them "installed". They were plunked on the ground, the root ball still encased in burlap and wire and dirt piled up around them. The trees quickly died, we complained and they did replace two of the five, and they died too. The older man and the woman were horrible - we visited three or four times with photos to describe what was happening and they kept telling us it was entirely our fault. When they took out one of the dead trees, they left us with the 200lb+ root ball to deal with under our mailbox by the side of the road. They did not stand by their product, they did not try to help, they blamed us, they stalled and avoided us until we just threw our hands up in the air.
This spring I tied a rope around each of those dead trees and pulled them out of their "hole" with my SUV. My neighbors were in hysterics watching us wrestle with them, and they both said, yeah, we watched them plant those - they didn't do it right. Enough said. I will never go back.
|