Really disappointed. I was using this appointment as a trial for my sisters wedding and I'm glad I did that. I picked a style from their Instagram and they looked at me like I had 3 heads saying they can't do that and I have to pick from the basic menu. The appointment ran 30 min late and all the staff including the owner were gossiping about one of the staff members. It felt awkward the whole time I was there! My hair fell apart by mid day and I would not recommend this place to anyone.