Love, love, love - in an HR-compliant, non-creepy sort of way Billards2U! Daniel was quick to respond - beating out the competition by 2 days. I had quote for move, new felt (at my request) and new bumpers within 2 hours. We had also confirmed the move during initial call as he was kind enough to hold a spot for me until I had a chance to view the pool table I was purchasing. Keep in mind - I didn't know if I was dealing with 1 slab, 3 slabs - stairs to deal with and there was even confusion as to the length of the table. I had to reconnect with Daniel about felt - because I'm a woman - and I changed my mind - weird - I know! He was very courteous and gracious about my change request. Fast forward to move day - a different Daniel & Chase were quick to notify me AND the current owner of pick up and timing. After loading - they called again to let me know they were on the road - what a dream - people who communicate! Insert cherubs playing harps here. Upon arrival we talked about the condition of the bumpers again - the Arizona sun and AC had done their work - I know nothing of "bumpers" but they showed me new versus what was on the table and took time to explain (without making me feel stupid) the importance of bumpers. I get it. In the end - the move went seamlessly. Daniel and Chase are a dream team - I ended up keeping the old felt - it was in good shape and I'm confident that my son will destroy it since none of us know a thing about pool. So when it's time to refresh the look - I don't need to look around - I'm calling Billards2U and will be using every social media avenue I can to shout praises to them. Look no further folks! And just in case you're wondering - I've beat my son (11yo) at 2 games so far today. I'm rethinking my career ;-) Thank you Billards2U for such an awesome experience.