I am a Gold Elite Marriott Member and have stayed here several times this year but never again. I had my Beats Headphones stolen from my room in my last stay and the management has dropped the ball. I reported the theft upon check out and was told the supervisor got in at 10am, I was working in the lobby until 10:30 and never was contacted. I called back 2 days later and given an excuse that we found nothing but we could investigate and do a lock audit( not sure why that isn't the first thing done). I then called back the next week and asked for the General Manager, who was not aware of the theft but did promise to investigate and call me back. One hour later I was informed that my beats were not found in the "lost and found" lol. I then asked if that was it? All she could do? She said she could do a lock audit( still not done). Still no call back with the results but I did file a police report. I would leave Marriott if I was not so invested in this rewards program.
Stay at your own risk