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  • $4 fare for a bus that is never on time / sometimes doesn't even show up. Ridiculous! I honestly wouldn't even mind the price that much... if the bus was RELIABLE! The government has been promoting taking public transit for years in order to be sustainable. But how can they expect everyone to take public transit when the buses don't even come on time OR AT ALL? Last week, I filed a complaint on the YRT website about how my bus was over 20 minutes late, and they responded telling me that I'M wrong. They checked the GPS tracker and said the bus did in fact come on time. I was at the bus stop 10 minutes early, and I am 100% positive it was over 20 minutes late. Terrible customer service. What's the point of being able to file a complaint on the YRT website when they are just going to respond saying you are wrong?
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