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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I submitted a request online last month to have my service stopped at my home effective April 26, 2018 because I was moving to a new state. The submission went through and everything looked good. Then this month I got a bill from them and I called to make sure they stopped my service and Serita, the account manager who would not give me her last name, told me they never received the stop service request. I asked if they could back date it considering I absolutely submitted the request using their form online and she refused. I asked to speak with her supervisor and she told me she was the supervisor and there was no one else I could speak with. So now, because of either an error on their part, or outright fraud, I'm going to be paying an overpriced (average with them was $220 a month) electric bill to a monopoly for service I haven't used in two weeks. Thanks Duke Energy for being an absolute joke!
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