To say Jenny is amazing is an absolute understatement!!! I ordered a bridesmaids dress and it was extremely big and way too long. After searching for alterations shops in Phoenix, I saw all the wonderful reviews about Jenny. Taking a chance, I gave her a call before her website stated she was open, hoping to just leave a message. Instead, I spoke to Jenny and had an appointment three hours later. When I arrived she greeted me with the warmest smile and reassurance that my dress would be beautiful. I was a little nervous to tell her that I needed the dress in 9 days. She didn't flinch when I told her the tight turn around. She simply reassured me that my dress would be ready. Upon seeing the dress, Jenny thoroughly explained what she would do and was very open to my suggestions. Within nine days, I had two fittings and a newly reconstructed dress. The price was well worth the custom alterations that I received. The dress fit beautifully! When I picked up the dress she had steamed it for me and wrapped it to help it keep its shape. I would HIGHLY RECOMMEND Jenny to anyone wanting their dress altered CORRECTLY, the first time. I felt at peace during the whole process and have already recommended her to friends. Jenny will now be my go-to for alterations!