Call me (or my parents) crazy but we waited almost 1.5 hours for this place on mid-autumn festival. We were told it would only be 45 mins, but 45 mins later, we had waited so long we felt like it'd be a waste if we just left. This place has a very young, Chinese, clientele. It almost felt like I was transported back to China!
General consensus seems to be this place is expensive. On a weeknight, it was $25ish per person and you do pay extra for the soup base ($8-12) and desserts. I didn't think it was that bad given how much you get to choose from. There are 28 types of sauces and 8 (I think?) types of soup base. You can even have 3 types of soup base in one pot (most places only have 2). They are famous in China for the spicy Chongqing base, so you have to at least try that one!
I think their meat quality is better than other hot pot places I've been to. The pieces are sliced REALLY thin, which is perfect for hot pot. Their speciality is definitely the fresh fish and cuttlefish balls. They are made in house and come in a little dish. You get to scoop, shape and cook them.
The place was a gongshow that day because of how busy it was. Some of the servers looked new and kind of flustered by how crazy everything was. One of the guys who was our server was actually really nice and funny. He got along great with my parents and was super happy despite everything that was going on. We had a couple good laughs and it definitely made the experience better.
I don't think I'd come back if I had to wait this long again, but I would if I can come on a weekday and not have to wait. If you love spicy hotpot and haven't been to similar ones in China, you should try this place!