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| - This particular location has by far the worst service overall. I am not lying when I say that 7 out of 10 visits whether it be drive-thru or walk-in, something is wrong with my order.
I can remember my order for extra onions on McRib sandwiches or hamburgers have been produced with extra pickles and no onions. A recent visit took 25 minutes to produce a 10 piece chicken mcnuggets and a soda. I've worked at a McDonald's before, and if I had a valid food card, and ambassadorial privileges, I could have changed the oil, re-heat the fryer, located a box in their freezer, and fry my own food, and still get to school on time. The shift manager gave me a large fries and 2 cups for drinks, not being sensitive to the fact that I had diabetes, and I had ordered nuggets for speedy service and avoidance of excess carbs.
The service today was not as bad, but why do they go through the trouble of asking what kind of sauce do I want with my nuggets if they aren't going to give it to me? The guy at the window actually tried to shove me out of drive-thru with only a partial order. This particular instance has happened several times.
Unfortunately, I am a fan of their products, and when I get a hankering and wish not to get out of my vehicle, this is the closest location.
I have managed 3 food service installations, and I guarantee that I could run that place better than the current crew, given minimal training.
I would say the 80's had lousy fashion, 90's had lousy music, and so far, aside from drivers of today, customer service is at its worst, especially for food service and more especially for McDonald's on Sunset and Stephanie.
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